Maple Get in Touch
Have questions about our research peptides, COA documentation, bulk pricing, or your order? We are here to help.
Business Hours
Monday to Friday: 9:00 AM – 5:00 PM Pacific
Orders placed by 2 PM PT (Mon–Fri) ship the same business day, from BC with tracking.
Common Inquiries
COA requests: Certificates of Analysis are linked directly on each product page. If you need a COA for a specific batch not yet listed, email us with the product name and batch number.
Bulk or institutional orders: We offer volume pricing for laboratories, universities, and documented research buyers. Contact us with your requirements for a custom quote.
Order issues: For shipping inquiries or order questions, include your order number in your email and we will prioritize your request. Due to the nature of research products, change-of-mind returns are not accepted. Carrier-confirmed lost packages, damaged shipments and incorrect items are covered by our replacement policy. See the Shipping Policy.
Company details: Operating facts, support standards, service regions and how third parties can verify the business are on our Business Verification page.