Maple Who We Are
Maple Research Labs operates the website mapleresearchlabs.com. We are a Canadian supplier of research peptides and research compounds for laboratory and scientific use. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.
Information We Collect
We collect information you provide directly to us, including:
Account and Order Information: When you create an account or place an order, we collect your name, email address, shipping address, billing address, phone number, and payment information. Payment card details are processed securely by our third-party payment processor and are not stored on our servers.
Communications: When you contact us via email or our contact form, we collect the information you provide in those communications.
Automatically Collected Information: When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and payment processing. Communicate with you about your orders, account, and customer service inquiries. Improve our website, products, and services. Comply with legal obligations, including age verification requirements. Detect and prevent fraud or unauthorized access. Send you updates about products and promotions (only with your consent, and you may opt out at any time).
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping and logistics, website hosting, and analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Maple Research Labs, our customers, or others.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and regulatory compliance.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, or to withdraw consent for certain processing activities. Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). To exercise any of these rights, please contact us at the email address below.
Age Restrictions
Our website and products are intended for individuals aged 21 and older. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected information from someone under 21, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: support@mapleresearchlabs.com
Last updated: April 2026